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Frequently asked questions

How do I track my order?: We notify you by SMS once your order is confirmed. Use the order tracking page with your order number.
What payment methods do you accept?: QPay, bank cards, bank transfer and other supported channels.
How long does delivery take?: 1–2 days in Ulaanbaatar and 3–5 days in the countryside.
Can I return an item?: Yes. Within 14 days of delivery, provided the item is unused.

How do I track my order?: We notify you by SMS once your order is confirmed. Use the order tracking page with your order number.
What payment methods do you accept?: QPay, bank cards, bank transfer and other supported channels.
How long does delivery take?: 1–2 days in Ulaanbaatar and 3–5 days in the countryside.
Can I return an item?: Yes. Within 14 days of delivery, provided the item is unused.